Privacy Policy

Last Updated: September 10, 2026  |  Effective Date: September 10, 2026

1. Company Information

This privacy policy applies to Solarithm Energy Solutions Private Limited ("Company", "we", "us", "our"), operating the website solarithmenergy.in.

Registered Offices:

• Sunny Trade Center, Mansarovar, Jaipur, Rajasthan — 302020
• A-140, Laxmi Nagar, Alwar, Rajasthan — 301001

Contact: sales@solarithmenergy.in | +91-7733999181

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2. Information We Collect

We collect the following types of information:

a) Information You Provide Directly:

• Name, phone number, and email address (via contact forms, WhatsApp, and callback requests)
• City/location and electricity bill details (via solar calculator and quote wizard)
• Roof dimensions and property type (via site survey forms)
• PM Surya Ghar application number (via status tracker)

b) Information Collected Automatically:

• Browser type, device type, and operating system
• IP address and approximate geographic location
• Pages visited, time spent, and interaction data
• Cookies and local storage preferences (theme, language)

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3. How We Use Your Information

• To provide solar energy quotations and proposals
• To schedule site surveys and callback requests
• To process PM Surya Ghar subsidy applications on your behalf
• To communicate project updates via WhatsApp, SMS, or call
• To improve our website, services, and user experience
• To comply with legal and regulatory requirements

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4. Data Sharing & Third Parties

We do NOT sell your personal data to third parties. We may share data with:

• DISCOM/Government portals (JVVNL, AVVNL) — for net metering and subsidy applications
• Banking partners (SBI, PNB, Tata Capital) — for solar loan/EMI processing (only with your consent)
• Google Analytics — for anonymized website usage data
• WhatsApp Business — for communication purposes

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5. Cookies & Local Storage

We use cookies and local storage for:

• Remembering your theme preference (dark/light mode)
• Remembering your language preference (Hindi/English)
• Website analytics and performance monitoring

You can disable cookies in your browser settings at any time.

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6. Data Security

We implement industry-standard security measures including:

• SSL/TLS encryption for all data transmission
• Secure hosting with regular backups
• Access controls for employee data handling

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7. Your Rights

You have the right to:

• Access — Request a copy of your personal data
• Correction — Request correction of inaccurate data
• Deletion — Request deletion of your data
• Opt-out — Unsubscribe from marketing communications

To exercise these rights, email us at sales@solarithmenergy.in.

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8. Changes to This Policy

We may update this privacy policy from time to time. Changes will be posted on this page with an updated "Last Updated" date. We encourage you to review this page periodically.

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9. Contact Us

For any privacy-related questions or concerns: